How to prevent mobile phone frauds | |
The popularity of the mobile services provided by Kyivstar Company sometimes results in a fact that delinquent people try to get them free of charge at the cost of other customers. We urge each customer to be careful with suspicious offers and, if necessary, to check all the information by calling to the 24×7 information and service center from your mobile phone to 466 (calls are free) or (044) 466 2 466 from any regular phone. You can find the information about all the campaigns conducted by our company at our website. We want to remind you that Kyivstar Company has never conducted, does not conduct and is not planning to conduct any campaigns requiring transfer of money from the customer’s mobile phone or reporting by the customers their secret account replenishment code. If someone asks you to do it in any form, be careful — such offers are certainly fraudulent. Kyivstar Company will be grateful to you for reporting all such cases to our information and service center as well as police. Remember that account replenishment code is strictly confidential information! We urge you not to disclose the account replenishment codes to the strangers! Also be aware that any advertising campaign of Kyivstar Company is widely conducted and meets corporate standards. That’s why if you are prompted in private and suspicious manner to make any actions with your mobile phone, especially relating to the cash on your mobile phone account, be especially careful. Kyivstar is a large company, so we always act in hones, open and wide manner. Do not become a victim of a fraud! | |
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In the case of losing your mobile phone, we strongly recommend you to address immediately one of the in order to block up your subscriber’s number.
This measure surely will save mobile funds at your subscriber’s account.